About the auto template

Has anyone of you have an issue with posting and edited a template you have? I have a Q that after I edited it and post it the template display a different name I do it again and it posted wrong on the second time but the third time I copy paste it first on my sticky notes and edit it there and then post it and it works. Check the link below for reference.

https://www.experthelp.com/question/2021736/i-ordered-an-uber-tonight-i-am-a-uber-customer-my-name-is-myrna

@Matthew @Jenny @Erica

What I will do now to avoid this issue I will post it on my sticky notes first and edit it there and then post it.

1 Like

Thank you for bringing this to our attention, Ramy. Has this only happened on this 1 Q? Were you facing any connectivity issues right before this problem?

Yes Jenny just for this Q only.