Charles

Charles

 Experience in a simulated environment with network administration responsibilities, such as setting user permissions and passwords using Group Policy in Active Directory environment
 Experience setting up and maintaining networks on Windows Server 2003/2008 and configuring peripherals such as: printers, scanners, and fax machines
 Familiar with the Open Systems Interconnection (OSI) model and setting up entire virtual networks.
 Knowledge of sub netting IP addresses using CIDR notation
 Experience in virtual environments troubleshooting hardware and software – remote and desktop support
 Advanced in the Microsoft Office suite using Word, Excel, and PowerPoint
 Excellent communication skills with the ability to explain technical information to people at all levels while providing superior customer service
 Operating system installation, configuration and troubleshooting in a Windows 7 environment
 PC Pro Certification
 Network Certification
 Operating Systems: Windows XP, VISTA, 7, Server 2003, 2008
 Software: Microsoft Office (Word, Excel, PowerPoint), Avast Anti-virus
 Hardware: Cisco routers, switches, and hubs; coaxial, cat 5, fiber optic, Ethernet cabling; modems, printers, Hard drives, motherboards, processers, power supply
 Networking: LAN, WAN, VPN, SAN, Ethernet, TCP/IP, SMTP, POP, POP3, IPsec, IMAP4