Charles
Experience in a simulated environment with network administration responsibilities, such as setting user permissions and passwords using Group Policy in Active Directory environment
Experience setting up and maintaining networks on Windows Server 2003/2008 and configuring peripherals such as: printers, scanners, and fax machines
Familiar with the Open Systems Interconnection (OSI) model and setting up entire virtual networks.
Knowledge of sub netting IP addresses using CIDR notation
Experience in virtual environments troubleshooting hardware and software – remote and desktop support
Advanced in the Microsoft Office suite using Word, Excel, and PowerPoint
Excellent communication skills with the ability to explain technical information to people at all levels while providing superior customer service
Operating system installation, configuration and troubleshooting in a Windows 7 environment
PC Pro Certification
Network Certification
Operating Systems: Windows XP, VISTA, 7, Server 2003, 2008
Software: Microsoft Office (Word, Excel, PowerPoint), Avast Anti-virus
Hardware: Cisco routers, switches, and hubs; coaxial, cat 5, fiber optic, Ethernet cabling; modems, printers, Hard drives, motherboards, processers, power supply
Networking: LAN, WAN, VPN, SAN, Ethernet, TCP/IP, SMTP, POP, POP3, IPsec, IMAP4